Contact us

Animal Cruelty

If you are concerned about the welfare of an animal, please phone the Cruelty Line on 0300 1234 999.  As a Branch we are unable to follow up these reports.

Before contacting us,  you may find your answer in the below FAQ:

Do you offer vet care/neutering?

As a branch we do not have a vet on site and we are not equipped to offer free healthcare.  However, depending on the area you live in you will be able to seek help from the PDSA hospital in Huyton, our RSPCA Runcorn clinic or RSPCA Greater Manchester Animal Hospital.  (See links at bottom of page).

 Can  you rehome my animal? 

We exclusively deal with severe neglect and cruelty cases brought to us by National RSPCA inspectors so aren’t able to take animals from members of the public.  Other local rescues may be able to help you (Cheshire dogs home, Warrington Animal Welfare and your local Cats Protection League).  Most will have waiting lists.  (See links at bottom of page).

Is  your branch open?

The vast majority of our animals are in ongoing prosecution cases, therefore, we must provide a high level of security so  we are closed to the public.  However, the centre is still open and providing for these animals needs.  At the end of the legal proceedings, we are able to re-home the animals. These are advertised on the website and you can book appointments to see them.

 How can I make a donation in person?

Although the branch is generally closed to the public, we are still hugely grateful to receive donations.  These can be dropped of directly at the branch, any time, between 8.30am-4.30pm, any day of the week.

 I’ve found a stray dog, what do I do?

We cannot take in stray animals as we do not have a licence to do so,  you need to contact the local dog warden.  Strays that are collected are taken to Cheshire Dogs Home (see links at bottom of page).

 I’ve found a stray cat, what do I do?

We cannot take in stray animals.  National RSPCA will collect sick or injured stray cats but due to lack of resources, they don’t normally collect healthy strays.  Because of this, they need the help of other organisations and refer callers to their local cats protection league.  (See links at bottom of page).

 I believe an animal is being treated cruelly, what shall I do?

Please do not report incidents of cruelty directly to the branch.  We are unable to directly prosecute or take action, this is the job of the national inspectorate.  Please contact them on 0300 1234 999.  This number has a high volume of calls everyday, please keep trying and follow the automated instructions.

 How much is it to adopt an animal from you?

The usual prices are below though these do sometimes differ (for example specific breeds):

Dogs under 6 months of age – £150

Dogs over 6 months of age – £120

Cats under 6 months of age – £80

Cats over 6 months of age – £70

All adoptions are subject to a home visit.  The adoption fees (listed above) are inclusive of neutering, vaccinations, micro-chipping and worm & flea treatments.

Please note:  We cannot re-home any of our animals with children under 5yrs.

I’ve found injured wildlife, what should I do?

Please take directly to a vet, as we do not have the facilities to care for them on site, or ring the national RSPCA.  (See links at bottom of page).

Useful links:

RSPCA Runcorn Clinic


Cats Protection Warrington

Greater Manchester Animal Hospital

Cheshire Dogs Home

Warrington Animal Welfare

Leigh Cats and Dog home

Dog Warden

RSPCA Warrington, Halton and St Helens

Slutchers Lane, Bank Quay, Warrington, WA1 1NA

map showing a.centre

Runcorn Animal First Aid Clinic

Windmill Street,
Delph Bridge, Runcorn,  WA7 5RY

Open:  3.00pm – 3.30pm Thursday (no appointments, just attend between these times)

Still Unsure?

If we haven’t answered your question, please email us on 

We do have a public telephone line (01925 632944) – this is usually answered on weekdays between 9.30am to 4pm, however please be patient if you can’t get through, at very busy times we may be unable to answer calls. If you’re struggling to get in touch via phone, please email us.

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